CITY, STATE: Boca Raton, FL OR Orlando, FL
TITLE: Database Specialist and Project Coordinator
STATUS: Full Time
PAY RATE: $28,000/annually
REPORTS TO: CEO and CVO
Database Specialist and Project Coordinator is responsible for managing the maintenance, data input, data integrity, and accuracy of EproDirect’s Subscriber List and Customer List. This includes precise data input; development and implementation of policies and procedures to streamline data entry and management; and maintaining the integrity of the database through regular audits and cleaning. Overall responsibilities include:
Work on improving the quality and integrity of email addresses.
Research and acquire additional qualified email addresses for database.
Maintain and monitor contact data quality in email/contact database through MailChimp and Insight.ly CRM.
Provide regular reports of active subscribers.
Lead and support CRM users to follow through on SOPs on data management.
Develop and report on key metrics of database growth and overall subscriber engagement.
Modify database based on additional queries.
Work on special projects as needed in order to support the sales team or operations team.
Participate in required company team activities including weekly conference calls and annual retreat.
Actively participate in company initiatives.
Follow SOPs as established by CEO or CVO.
Education, Experience and Skills Required:
Must have excellent computer skills including a high proficiency in Microsoft Word and Microsoft Excel.
Experience with MailChimp a plus.
Experience with Insight.ly (or other CRM) a plus.
Ability to communicate effectively both orally and in writing.
Experience in hospitality industry, preferably with sales, convention services or the meetings industry.
Previous experience with database coordination a plus.
Must be able to be a creative, out-of-the-box thinker.
Must work quickly and accurately.
Must be very proficient at web research.
Experience with Dreamweaver or HTML a plus.
Must be a team player.
Must be extremely organized and have the ability to multitask.